Privacy Policy

We recognise the importance of protecting your personal data and value your trust when you browse www.b2b.minhon.pt.

We want you to know how we collect, use and protect your information online. That's why we have developed a behavioural security standard that meets all the requirements of the General Data Protection Regulation.

 

Scope

In this Privacy Policy, we explain the purpose for which we use your data, how we process it, who we share it with and how long we keep it, as well as how you can contact us and exercise your rights. You should carefully read our Privacy Policy, which is clearly and simply written, so that you can freely and voluntarily decide whether you want to provide your personal data to Linolito by accessing www.minhon.pt. If you have any questions about how we process and protect your data, please contact us using our Contact Form or by e-mail at info@minhon.pt

 

Responsible Entity and Responsibilities

Your data is processed by the company LINOLITO LDA, legal person number 509163246, with registered office at Travessa D. Soeiro de Brito, lote 11, Guimarães, Portugal, hereinafter referred to as "LINOLITO". This company is responsible for processing personal data in accordance with the General Data Protection Regulation of the online shop at www.minhon.pt.

You can contact LINOLITO with any questions relating to this privacy policy using our Contact Form.



Purposes of processing and legal basis

The personal data we collect is:

1) Collected in your registration area: name, shipping and billing address, mobile phone, telephone number, VAT number, date of birth and email address.

2) Obtained through browsing the site: If you initially allowed access to our cookies, our website will automatically remember you the next time you visit. Cookies allow us to pre-fill preference fields in order to improve your shopping experience by directing you to information on our site that we believe will be of interest to you. We also collect details of your visits to our site, including: pages viewed or visited, the use of any interactive features on the site, the performance of our marketing campaigns and the delivery of relevant marketing messages to each user. We may also contact you to remind you of certain items in your shopping basket before you finalise your purchase. In the event of a purchase, we collect information on payment methods, always observing the SSL protocol.

3) Preferences, including wish lists, purchase history or clothing sizes;

4) Collected to fulfil orders and provide service information - We collect information about your product selection, your name, delivery address, payment information and any other information necessary to fulfil your order (such as special delivery instructions). We only ask for your telephone number in order to contact you if there is a problem with your order and to send you parcel dispatch information. We will never sell or share your phone number with any party/entity other than our carrier.

5) Collected as part of the returns, complaints and enquiries process - When you return a product, make an enquiry or make a complaint, we will store the information you provide in order to ensure compliance with our contractual and regulatory requirements. We want to ensure proper communication with you at a later date, and we use this information to improve our products and services.

6) Used to communicate product offers and events - If you give your express consent at the time of creating or changing your registration, LINOLITO may process your data to send you information about its products, news, campaigns, offers and birthday messages, through any communication channel, namely through the use of postal mail, email, SMS or other forms of automatic call.

LINOLITO carries out profiling based on information related to your purchases and searches. This information allows LINOLITO to send you personalised information tailored to your profile, with the aim of improving your shopping experience, in accordance with your consent.

 

Retention of your personal data and retention period

We retain your data only for as long as is necessary for the purpose(s) set out in this privacy policy (unless a longer retention period is required by applicable law). For the purposes described in this Privacy Policy, your personal data will be kept until you withdraw your consent. With regard to personal data relating to product purchases, we will retain the data for a longer period to fulfil legal obligations (such as tax and sales laws and for warranty purposes).

Consent

By consenting to this Privacy Policy, you are giving permission to process your personal data specifically for the purposes identified and selected. If consent is legally required for the processing of personal data, the data subject has the right to withdraw their consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given or the subsequent processing of the same data based on another legal basis, such as the fulfilment of the contract or legal obligation to which LINOLITO is subject. To revoke your consent, you can contact us via our Contact Form.

 

Disclosure of data

LINOLITO may communicate your personal data to third parties, LINOLITO service providers, namely companies involved in the purchasing process and collection management, transport, storage, marketing, website hosting, bank branches. These companies are only provided with the personal data necessary for the provision of the service in question and these entities undertake to process said personal data solely and exclusively for the fulfilment of the aforementioned purposes.

In the event of a change in LINOLITO's corporate structure, including, without limitation, by incorporation, merger, sale, liquidation, or by substantial transfer of assets, LINOLITO may, at its sole discretion, transfer, sell or assign personal data collected through this website, including, without limitation, personally identifiable information and aggregate information about users, to one or more affiliates or non-affiliates.

In any case, your personal data will not be disclosed to third parties without being informed or without your consent, when this is required by law, except in the cases provided for in this document.

Your personal data may also be disclosed to other third parties to the extent necessary to:

(i) fulfil a request from government authorities, a court order or applicable law;

(ii) prevent unlawful uses of our Site or violations of the Terms of Use of our Sites and our policies;

(iii) defend us against third party claims;

(iv) assist in the prevention or investigation of fraud.

Your personal data may also be disclosed to other, third parties when you have given us your consent.

 

Users' rights

At any time and free of charge, for as long as LINOLITO holds or processes personal data, all users may exercise the following rights:

1- Right of access - right to request a copy of the information we hold about you;

2 - Right to rectification - the right to correct data that you consider inaccurate or incomplete;

3 - Right to be forgotten - in certain circumstances, as a user, you can request that the data we hold about you be erased from all our records;

4- Right to restriction of processing - when certain conditions apply to have the right to restrict processing;

5- Right to portability - the right to have your data transferred to another organisation;

6 - Right to object - right to object to certain types of processing, such as direct marketing;

7 - Right to object to automated processing, including profiling;

8 - Right to judicial remedy: in the event that LINOLITO refuses your request, in accordance with the rights of access, we will explain why. As a user you have the right to complain as described below.

To ask questions and/or exercise any of your rights under this privacy policy, please contact us at info@minhon.pt.

 

Complaints

If you wish to make a complaint about the way your personal data is being processed or the way your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and LINOLITO.

Linolito contacts:

LINOLITO, LDA

Travessa D. Soeiro de Brito, lote 11

4805 - 681 Guimarães, Portugal

Contact Form

Contacts for the Supervisory Authority:

National Data Protection Commission - CNPD

Rua de São Bento, n.º 148, 3º

1200-821 Lisbon

Tel: 351 213928400

Fax: +351 213976832

E-mail: geral@cnpd.pt

(Call cost according to your operator's conditions)

Mandatory nature of the data requested

The data contained in the customer record and identified with an asterisk (*) must be completed in order to fulfil the established purpose(s). Therefore, if you do not provide this data, LINOLITO will not be able to fulfil your request.

Automated decisions

LINOLITO may draw up user profiles, which will allow automated decisions to be made based on personal characteristics, preferences, behavioural history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express their point of view and to challenge the decision adopted by LINOLITO.

 

Security Policy

Linolito (www.b2b.minhon.pt) is committed to protecting the security of your data. We will treat your information in strict confidence and endeavour to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures in order to protect unauthorised access, alteration, disclosure or destruction of your personal data and data stored on our website and associated databases.

Linolito (www.b2b.minhon.pt) recommends that you take the necessary measures to protect the information you provide online. When we give you a password to access certain pages of our site, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone. For security reasons, your password should not be written down and should be reset regularly. A strong password should not include personal data that is easy to obtain, should be at least 8 characters long, and should be a combination of letters and numbers.

All online purchases made through our website are carried out securely, using the latest internet security technology to protect our customers. When we transmit sensitive information, such as your credit card number and address/delivery details over the internet, we protect this data through the use of Secure Sockets Layer (SSL) encryption certificates - the industry standard method for securing web communications.

 

Warning about fraudulent emails

Phishing" is a scam designed to steal your personal information. If you receive an e-mail that appears to be from us asking for your personal information, do not respond. We will never ask for your password, username, credit card information or other personal information by e-mail.



Cookie Policy

Linolito (www.b2b.minhon.pt) uses automatic data collection systems such as cookies. A "cookie" is a device transmitted to an Internet user's hard drive. Although cookies do not contain intelligible information, they allow us to link an Internet user to their personal information.

We use a variety of methods such as cookies and pixel tags to collect this information, which may include (i) IP address; (ii) unique cookie identifier, cookie information and information about whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited sites; (viii) information about your interaction with our Sites, such as click behaviour, purchases and stated preferences; and (ix) access times and referring URLs.

Acceptance of our automatic data collection procedures and the use of cookies is necessary to take advantage of the many features and services offered through this site, including the purchase of products. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase). We will use cookies for functions such as browsing the catalogue, purchasing products online and providing services reserved for users.

Third parties may also collect information via the website through cookies, third-party plug-ins and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their privacy policies.

We use cookies and pixel tags to track our customers' use of websites and to understand their preferences (such as country and language choices). This allows us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about website traffic and interaction, to identify trends and obtain statistics so that we can improve our services, such as basic website functionalities, the “shopping cart” process, purchases” and “payment box”, as well as assisting with security issues, in accordance with applicable regulations.

In some cases, these cookies allow us to monitor and improve the speed at which we process your requests and allow us to remember your website preferences. Refusing these cookies may result in less personalized recommendations and slow site performance.



Changes to the privacy policy

Applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be published on www.minhon.pt. We ask that you periodically review this document to stay up to date. If we materially modify the way in which we process your personal data, we will notify you in advance or request, when legally required, your consent prior to implementing such changes.



This privacy policy was last updated on September 15, 2022.